Book
Modern manners : tools to take you to the top
Record details
- ISBN: 9780770434083
-
Physical Description:
print
176 pages : illustrations (some color) ; 22 cm - Edition: First edition.
- Publisher: New York : Potter Style, [2013]
Content descriptions
| Bibliography, etc. Note: | Includes bibliograpical references and index. |
| Formatted Contents Note: | Introduction -- First impressions/meetings & greetings -- Introductions -- Business introductions -- Informal : business casual culture -- Business introductions : formal culture -- Formal introductions : dignitaries/officials/diplomats -- Social introductions : formal/informal -- Family introductions : introducing one's spouse -- Introducing relatives and others -- Responding to introductions -- Introduce yourself -- Dorothea's story : forgetting my husband's name -- Difficult names -- Name tags -- Shaking hands -- Global handshakes -- Conversation -- Dorothea's story : ambassador and the exotic vegetables -- Listen up! -- Dorothea's story : a lesson learned -- Disagree using diplomacy -- Mingling -- You're welcome vs. no problem -- Lazy language -- Verbal padding -- Watch your words -- On the job -- The job interview -- After the interview follow-up -- Professional acceptance and rejection -- Accepting a job -- Rejecting a job -- When you are rejected -- Office manners : the savvy coworker -- Building rapport -- Answering business phones -- Placing a call -- Returning calls (land lines or cell phone) -- Outgoing voice mail message -- Leaving voice mail messages (land lines or cell phone) -- Dorothea's story : disconnect and double check -- Speakerphones -- Electronic communication -- Cell phones while driving and/or walking -- Cell phones while attending a meeting -- Cell phones while with others -- Children and cell phones -- Exercise: phone stacking -- Texting versus phone call -- Awkward phone call situation -- International business e-mail -- Receiving and responding to e-mails -- On company time -- Internal e-mail chains -- External email chains -- Info sharing -- Online persona -- Youtube -- Twitter -- Out and about -- Revolving and automatic doors -- Escalators and stairs -- Traveling: manners in motion -- Dining skills -- Five-course place setting -- Napkins -- Dining do's and don'ts -- The savvy host -- Waiting at your table -- When you walk in together -- Beverages -- Ordering beverages -- Ordering the meal -- During the meal -- Host paying the check -- Closing the meal -- A final word. |
Search for related items by subject
| Subject: | Business etiquette |
Available copies
- 4 of 4 copies available at Sitka.
Holds
- 0 current holds with 0 total copies.
Other Formats and Editions
Show All Copies
| Location | Call Number / Copy Notes | Barcode | Shelving Location | Holdable? | Status | Due Date |
|---|---|---|---|---|---|---|
| Greenwood Public Library | 395.52 JOH (Text) | 35141000168659 | Adult Non-fiction | Volume hold | Available | - |
| Interurban Library | HF 5389 J66 2013 (Text) | 26040002995856 | Main Collection | Volume hold | Available | - |
| Langruth | 395.52 JO (Text) | 35419002392109 | Adult Non-Fiction | Volume hold | Available | - |
| Likely Branch | 395.52 JOH (Text) | 33923005223163 | Non-fiction | Volume hold | Available | - |
